Support services provider MorganAsh warns of the increasing risk of AI-enabled customer vulnerability fraud, calling on firms to strengthen processes and move beyond reactive...

One Mortgage System (OMS), the leading CRM and loan origination platform for UK intermediaries and lenders, has become one of the first mortgage platforms in the UK to integrate...

New research reveals that UK regulated firms are losing ground in the battle against AI-powered fraud - not because they lack awareness, but because they're still fighting it by hand....

Mark Lusted, CEO of MagiClick UK argues that AI won’t fix mortgage UX, but better decisions will

Mortgage Brain has today launched its first ever AI Charter, a formal framework setting out how AI should be built, governed, and deployed responsibly

Nivo has launched a new market proposition featuring AI agents for lenders and brokers that work 24/7 over email to gather information and documents, check what comes back, chase...

LHV Bank will be undertaking a proof of concept (PoC) with Gradient Labs to explore the use of agentic artificial intelligence to support retail customer service, with a focus on...

Technological change is placing increasing pressure on financial services firms to continually adjust their skills strategies, according to a new report

One Mortgage System (OMS), the leading CRM and loan origination platform for intermediaries and lenders, has expanded its partnership with Sikoia, introducing enhanced data and...

Loan servicing, long one of the most manual and operationally intensive areas of financial services, is beginning to shift as AI voice agents move from pilots into live production...