The National Association of Commercial Finance Brokers (NACFB) has welcomed two new non-executive directors to its board. Angela Norman joins as Patron lender director, bringing insights from her role at YBS Commercial Mortgages, and William Grove has been appointed as finance director, drawing on his experience at In Partnership.
The appointments form part of the NACFB’s broader commitment to governance renewal and increased boardroom diversity. The Association’s board has committed to a roadmap aimed at achieving at least 40% female representation within the next few years.
Angela is managing director at YBS Commercial Mortgages, the commercial-lending arm of Yorkshire Building Society. She joined the business in 2024 from Recognise Bank and has held senior leadership roles across RBS, Lloyds Banking Group, and other major lenders. Angela brings over 25 years of commercial finance expertise and is passionate about strategic alignment across all broker and borrower touchpoints.
William brings decades of experience in financial leadership and corporate governance, having held board-level roles at In Partnership, Mortgages for Business, Towergate Insurance, and several other firms across financial services, fintech, and property. His appointment reinforces the Association’s commitment to both robust financial stewardship and transparent governance.
Angela commented: “I’m delighted to take up this position and have the opportunity to make a real difference, championing the customer and broker relationship, with a customer-first mindset.
“My career has been shaped by a commitment to supporting the borrowing needs of UK businesses, and as part of my role as a non-executive director, I’m committed to ensuring that industry developments — especially those around technology - translate into improved customer and broker experiences, which also put the customer at the heart of every decision made.”
William Grove commented: “I’m honoured to join the NACFB board at such a pivotal time. Strong governance and financial discipline are essential to the Association’s ability to champion the broker-led funding community. I look forward to supporting the NACFB’s mission by helping ensure it remains agile, transparent, and well-positioned to serve its Members and lender Patrons.”
Commenting on the appointments, NACFB CEO Jim Higginbotham said: “When appointing new non-executive directors, we seek individuals who can provide expert insight, challenge constructively, and champion our strategic vision. Angela and William bring to the table a depth of experience and sector understanding that will help shape the future direction of the NACFB.”
Interim Chair of the NACFB, Adrian Coles, added: “Angela and William have already made meaningful contributions in board discussions. Their perspectives are helping to sharpen our priorities, and we look forward to their continued input as we deliver initiatives that support both brokers and SMEs.”
The appointments follow the 2024 board additions of Evette Orams and Tom Perkins as Member Directors, alongside the transition of Norman Chambers from NACFB managing director to non-executive board member.
