Dudley Building Society has reported record mortgage lending of £130.9 million in its latest annual results, following continued investment in its intermediary proposition and support for brokers operating in a complex lending market.
The Society’s latest results, covering the year ended 31 March 2026, show gross mortgage lending increased from £124.3 million to a record £130.9 million, the highest level in its history. Mortgage balances also increased to £558.0 million, representing growth of 28% over the past three years.
The Society also reported an intermediary Net Promoter Score of 42.0, up from 30.0 the previous year, representing a 40% improvement in broker advocacy.
The growth comes alongside continued investment in the intermediary channel, including the phased roll-out of Dudley Building Society’s new intermediary portal earlier this year. The portal has been designed to improve the broker experience through faster decision-making, greater consistency and a more streamlined application process.
The Society also continued to attract support from savers during the year, with savings balances increasing to a record £591.5 million, up from £554.0 million in 2024/25.
James Paterson, Chief Executive Officer at Dudley Building Society, said:
“Over the past year we have continued to invest in the people, technology and processes that support our long-term growth ambitions.
“Record mortgage lending, growing mortgage balances and continued improvements in broker engagement demonstrate the progress that has been made across the business.
“Intermediaries play a vital role in helping borrowers access the right lending solutions, particularly where cases may be more complex, and we remain committed to providing the service, expertise and support that brokers value.
“With a strong platform in place and further investment planned, we are well positioned to continue supporting brokers and their clients in the years ahead.”
Rob Oliver, Distribution Director at Dudley Building Society, added:
“Record lending is an important milestone for the Society, but it is also a reflection of the trust brokers continue to place in us and the relationships we have built across the intermediary market.
“The market remains challenging for many borrowers, particularly those whose circumstances require a more considered approach. Throughout that period, brokers have continued to look for lenders that can combine common sense underwriting with accessibility and consistency, and we believe that has contributed to the growth we have seen.
“We have also continued to invest in the intermediary experience. The launch of our new intermediary portal marks an important step forward in making it easier for brokers to do business with us, while maintaining the direct access to experienced decision-makers that remains a key part of our proposition.”
