Advise Wise unveils platform upgrade to improve customer outcomes

Advise Wise, a leading sourcing platform for later life lending solutions, is pleased to announce a new enhancement to its platform, enabling advisers to input clients’ medical information using metric units for height and weight. Additionally, advisers can now view the client’s Body Mass Index (BMI) directly within the system as an indication of whether it will affect rates

Related topics:  Advise Wise,  Platform
Editor | Modern Lender
25th September 2024
Benjamin Wells

Advise Wise, a leading sourcing platform for later life lending solutions, is pleased to announce a new enhancement to its platform, enabling advisers to input clients’ medical information using metric units for height and weight. Additionally, advisers can now view the client’s Body Mass Index (BMI) directly within the system as an indication of whether it will affect rates.

This new feature makes it easier than ever to enter medical details, streamlining the process and supporting advisers in their commitment to Consumer Duty by ensuring the best possible value for customers in the later life market.

Entering accurate medical details is crucial in getting individual base pricing and in identifying the best plans for clients, as even common health conditions, such as high blood pressure, can impact potential interest rates or allow for a larger release amount. Currently, over 40% of advisers use the platform to enter client medical information, highlighting that nearly 60% of customers may be missing out on better plans by not including their health data.

“We’ve seen first-hand how providing detailed medical information can significantly affect the financial outcome for customers,” said Benjamin Wells, Head of Product and Development at Advise Wise. “Interest rates can drop by over 1% for certain medical conditions, and some customers can release more than 10% extra of their property value. Our goal is to make the journey as seamless as possible, using technology to deliver the best outcomes for advisers and their clients.”

The updated feature aligns with Advise Wise’s mission to empower advisers in reaching more by simplifying the client assessment process. By ensuring that medical details are entered efficiently and accurately, advisers can more easily identify the most suitable plans tailored to each individual’s circumstances.

Advise Wise remains dedicated to enhancing its platform and providing the tools advisers need to help clients secure the best value in later life. This latest update is another step toward achieving that goal, making it easier for advisers to fulfil their duty of care and deliver outstanding service.

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