Smart Money People, the UK’s most comprehensive financial services review site, has announced the results of its vulnerability disclosure survey. Building on the 2024...

Firms planning on providing the FCA’s new targeted support must digitise customer vulnerability processes to both ensure efficiency and comply with Consumer Duty, MorganAsh...

Smart Money People has relaunched its vulnerability-focused broker survey and, for the first time, is running a parallel lender survey designed to understand how well internal mortgage...

New vulnerable customer data from the MorganAsh Resilience System (MARS) has revealed that caring responsibilities are one of the most common life events experienced by consumers.

Mortgage Broker Tools (MBT) has launched a new vulnerable customer disclosure information service, providing brokers with an up-to-date, searchable database that outlines how to...